FAQ


Unfortunately, tracking isn't something we can influence in any way, the accuracy of the tracking depends on the platform and the device and is not connected with the game itself.

Note: Some PSVR players are experiencing problems with tracking while playing Beat Saber.

The most common situations are:

  • There is too much direct light in the room
  • The camera is wrongly positioned
  • The colour of the environment in the game projects to your room and matches the current colour of your Move controller.
    For example: when the environment in the game is red and your Move controller has also red colour, the PlayStation Camera is not able to read the controller, thus tracking is not accurate.
    If you are experiencing this problem try to turn off your TV while playing or lower the brightness of your TV.
    If the issue still continues, it must be a hardware problem and you should contact PlayStation support.
    In the future, we may add an option to turn on a black & white environment on your TV to prevent this issue with tracking.

We have seen this complaint several times and tried to replicate the situation in order to test it, in all cases, we found out that the player truly missed the note.
There is a chance the player was confused by the trail which follows after the cube, thus it seemed like the cube was cut.
If the game says 'bad cut' or 'miss' it is every time the correct information.

Song FitBeat, all songs in the OST 1, OST 2, OST 3 and songs from Rocket League x Monstercat Music Pack are Content ID free. We plan the same for any of Beat Saber's upcoming OSTs. Unfortunately, we are not able to secure Content ID turned off for paid Music Packs which are coming from 3rd party labels. Since we are supporting the artists and their music, we respect their decision to keep Content ID turned on for their music.

Replace all batteries in your controllers with new ones and connect your headset to a different USB port.

PSVR is a closed platform and Custom Levels together with user-generated content are currently not possible there.
We are not planning to add Level Editor to the game on this platform.

We are very sorry, but our Music Packs are not available in Asia right now. We are working on this and we will share any updates on our social media.

This is probably due to wrongly set up Floor Adjustment. Go to Game Settings and set where is the floor. After that, go to Player Settings and set up your correct height.

We plan to change this aspect in the game as it might be a bit confusing right now.

Note: If you have Floor Adjustment correctly set up, it doesn't matter if you stand too close or too far away from the point from which the cubes are coming. It doesn't have any impact on the game.

Just restart your headset.

1. Plug the Quest into your PC
2. Allow access to Data
3. Go to \Quest\Internal shared storage\Android\data\com.beatgames.beatsaber\files\
4. Backup all .dat files (e.g PlayerData.dat)
5. Reinstall Beat Saber
6. Copy all .dat files you backed up back to the Quest

The steps described above aren't working when you use any mods for Beat Saber. Unfortunately, we are not able to help you with this issue.

Uninstall all 3rd party software connected to Beat Saber and reinstall the game.

Unfortunately, this is not an issue on our side. Frame drops issue could be also caused by low battery or using mods. If you are using any mods, this can significantly influence performance on your Quest.

Change batteries in your controllers.

Oculus Quest doesn't officially support Bluetooth headphones, thus using them can cause some lags.